Privacy Policy

Your privacy is fundamental to how we operate. This policy explains how MagicusPrime LDA collects, uses, and protects your personal information.

Last updated: January 15, 2025

About MagicusPrime LDA

Registered Address

Avenida da Bela Vista, 126
4935-580 Chafé, Viana do Castelo
Portugal

Company Details

NIPC: 518300714
Data Controller: MagicusPrime LDA

Information We Collect

Personal Information

  • Contact details (name, email address, phone number)
  • Business information (company name, job title, industry)
  • Communication preferences and marketing consents
  • Account credentials and authentication data

Technical Information

  • IP address and geolocation data
  • Browser type, version, and settings
  • Device information and operating system
  • Website usage patterns and analytics data
  • Cookies and similar tracking technologies

Business Information

  • Project requirements and specifications
  • Property interests and investment preferences
  • Service usage and interaction history
  • Payment and transaction information

How We Use Your Information

Service Delivery

  • Providing our real estate, software development, and consulting services
  • Processing transactions and managing client relationships
  • Delivering AI-powered solutions and SaaS platforms
  • Facilitating tourism experiences and cultural programs

Communication

  • Responding to inquiries and providing customer support
  • Sending service updates and important notifications
  • Marketing communications (with your consent)
  • Industry insights and thought leadership content

Business Operations

  • Improving our services and developing new offerings
  • Conducting market research and analytics
  • Ensuring security and preventing fraud
  • Complying with legal and regulatory requirements

Legal Basis for Processing

GDPR Compliance (EU/EEA)

  • Consent: Marketing communications and optional services
  • Contract: Service delivery and client relationships
  • Legitimate Interest: Business operations and analytics
  • Legal Obligation: Compliance and regulatory requirements

Global Compliance

  • CCPA (California): Right to know, delete, and opt-out
  • LGPD (Brazil): Transparent data processing
  • PIPEDA (Canada): Reasonable purposes and consent
  • PDPA (Singapore): Notification and consent requirements

Data Sharing and Third Parties

Service Providers

We work with trusted third-party service providers who assist us in delivering our services:

  • • Cloud hosting and infrastructure providers (AWS, Google Cloud)
  • • Analytics and marketing platforms (Google Analytics, HubSpot)
  • • Payment processors and financial services
  • • Communication and collaboration tools

Business Partners

We may share information with our business partners and subsidiaries:

  • • Targetivo GmbH (Austria) - Majority shareholder
  • • Joint venture partners for specific projects
  • • Professional service providers (legal, accounting)

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.

Your Privacy Rights

Access

Request a copy of your personal data

Rectification

Correct inaccurate or incomplete information

Erasure

Request deletion of your personal data

Portability

Receive your data in a structured format

Restriction

Limit how we process your information

Objection

Object to processing based on legitimate interests

Withdraw Consent

Revoke consent for marketing communications

Lodge Complaint

File a complaint with supervisory authorities

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days (or as required by applicable law).

Data Security and Retention

Security Measures

We implement appropriate technical and organizational measures to protect your personal data:

  • • Encryption in transit and at rest
  • • Regular security assessments and audits
  • • Access controls and authentication
  • • Employee training and confidentiality agreements
  • • Secure data centers and cloud infrastructure
  • • Regular backups and disaster recovery
  • • Incident response and breach notification procedures
  • • Compliance with industry security standards

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy:

  • Client data: Duration of business relationship plus 7 years for legal compliance
  • Marketing data: Until consent is withdrawn or 3 years of inactivity
  • Website analytics: 26 months (Google Analytics default)
  • Support communications: 3 years from last interaction

International Data Transfers

As a global company with operations across multiple countries, we may transfer your personal data outside the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place:

  • • Adequacy decisions by the European Commission
  • • Standard Contractual Clauses (SCCs) approved by the European Commission
  • • Binding Corporate Rules for intra-group transfers
  • • Certification schemes and codes of conduct

Note: Our primary data processing occurs within the EU/EEA. Transfers outside these regions are limited and subject to appropriate safeguards.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer

MagicusPrime LDA, Viana do Castelo, Portugal

General Inquiries

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. For significant changes, we may also provide additional notice such as email notification.

We value your privacy

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